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Volunteer FAQ

What volunteer positions are open right now? This changes frequently based on our needs.  If you apply for a position that isn’t currently available, we may keep your application on file and alert you of future openings.

When will you respond to my volunteer application? To match a person’s skills and interests with volunteer positions, potential volunteers must go through a screening process. Please allow up to two weeks for processing after submitting your application. At that point, you will be contacted to either arrange an interview with the Volunteer Director or be placed on the waiting list if your desired position isn’t immediately available.

Is everyone accepted as a volunteer?  Each volunteer applicant is evaluated on an individual basis.  At times, there is not an appropriate opening available or our requirements are not agreeable to the applicant. Also, during the interview process, the Volunteer Director must make a determination regarding the applicant’s skills and the available placements.  As a result, there are times when a match simply is not possible.

Is a criminal background check required to volunteer?  Out of concern for the well-being and safety of our patients, staff, volunteers and visitors, The Phoenixville Free Clinic performs criminal background checks and child abuse clearances on all volunteers.

I am a middle or high school student – can I volunteer? We require volunteers to be at least 18 years old to volunteer at The Phoenixville Free Clinic.

How often are volunteers required to come in? We prefer that you volunteer on a weekly basis, and that you commit to a minimum of six months of volunteering. However, we are willing to work with your schedule.

What commitment is required of volunteers? It takes staff time and effort to conduct orientation sessions and train new volunteers, so we look for people committed to volunteering for at least six months.  A typical shift lasts 3-4 hours, depending on your position.  Please be sure to look over the requirements to volunteer before applying.

Is there a dress code for volunteers? The dress code is casual professional. Lab coats or scrubs are acceptable for medical volunteer positions and others are welcome to dress comfortably (no jeans or low cut/revealing clothing).  We request that volunteers refrain from using any perfumes or scents as some patients have sensitivities to them.  For safety reasons, we recommend that all volunteers wear closed-toe shoes.

Can I volunteer on weekends? Currently, the Phoenixville Free Clinic is only open Monday-Friday.

I have been instructed to complete court appointed community service. Can I fulfill my hours as a volunteer at Phoenixville Free Clinic? No, we do not fulfill court appointed community service hours at Phoenixville Free Clinic.

What COVID protocols do you have in place?  All patients are screened at the front door for COVID symptoms or exposure.

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